INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the same product shown in the picture. All our product images are taken to accurately represent the actual item you’ll receive. However, please note that slight variations in color or appearance may occur due to lighting or screen settings.

Where can I view my sales receipt?

You can view your sales receipt in your account. Simply log in, go to “My Orders” or “Order History,” and select the order you’d like to view. From there, you can see and download your sales receipt for your records.

How can I return an item?

To return an item, please visit our Returns page or log in to your account and go to Order History. Select the order and item you wish to return, then follow the step-by-step instructions to generate a return label. Once your return is approved, simply package the item securely and send it back using the provided shipping label.

Will you restock items indicated as “out of stock?”

We do our best to restock popular items as quickly as possible. If an item is marked “out of stock,” it may become available again soon. You can sign up for restock notifications on the product page or check back later for updates.

Where can I ship my order?

We currently ship orders to all locations listed in our shipping policy. During checkout, you can enter your address to see if we deliver to your area. Please note that shipping availability may vary depending on your location and the type of product.

What About Packing Privacy?

We value your privacy and take great care in our packaging. All orders are shipped in discreet, plain packaging with no product details or branding visible on the outside. Your personal information and purchase details remain completely confidential.

INFORMATION ABOUT US

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